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IDProjectCategoryView StatusLast Update
0001609T99X171.00 SKB EaglexTS certificationpublic2023-03-07 15:55
Reporter(SW) Jason LingAssigned To(ALTech) Younkwang Jung Due Date
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001609: [Smart3][ATV12] The behavior of Notification indicator does not meet requirement
DescriptionHi YK

Please refer to the notification.mp4

Reproduce steps:
1. insert USB disk at HOME UI
2. We can see the Google notification in the upper right corner of the screen.
3. But the notification icon in the lower left corner of the screen is not updated

excepted result: there will be a red dot on notification icon (unseen state)

Regarding to the requirement, you can refer to the following link,
https://mantis.cnsbg.foxconn.com/vaas/view.php?id=794

Thanks,
Jason
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(SW) Jason Ling

2023-01-16 17:56

developer  

(ALTech) Younkwang Jung

2023-01-19 08:37

developer   ~0011832

Hi Jason

This issue has previously been reported.
I reminded Digicap about this issue.
https://jira.skbroadband.com/browse/FSTB12-12

Thank you
YK.Jung

(ALTech) Younkwang Jung

2023-02-08 08:33

developer   ~0012050

Hi Jason

This issue is a permission issue and the UI is reviewing the scenario.
https://jira.skbroadband.com/browse/BPM-14644

for meet requirement , user action need to be required directly.

so currently under consideration is
Prompt user to acquire Notification permissions after boot-up
1) Press the confirmation button to go to the Settings screen, and the notification function works after confirmation (meet requirement)
2) Press the cancel button to exit without permission (does not meet requirement)

Digicap is considering changing the scenario as above. is there any problem with the Google test?
I think there will be no problem if you guide 1) to 3PL.

Please let me know your opinion.

Thank you
YK.Jung

(SW) Jason Ling

2023-02-08 09:03

developer   ~0012052

Hi YK,

Our other "ATV12" project also use customer launcher, they also design their notification bell.

I haven't seen they ask user to allow any permission after boot-up.
Their notification works fine (icon can be updated correctly) after I insert USB.
I don't know how to explain it to 3PL.

Thanks,
Jason

(SW) Jason Ling

2023-02-08 09:22

developer   ~0012053

Hi YK,

I just checked it with our engineer.

Please study https://source.android.com/docs/core/permissions/perms-allowlist
if Digicap can not finish it. I think SPTEK can help it

Thanks,
Jason

(ALTech) Younkwang Jung

2023-02-09 17:43

developer   ~0012102

Hi Jason

As a result of SKB's review, SKB cannot apply the method(link) you told me.
(They say there's a structural problem now)
So, SKB/Digicap says that if STB do not have permission at initial boot, it will display a popup requesting permission from the user.

Thank you
YK.Jung

(SW) Jason Ling

2023-02-09 17:49

developer   ~0012104

Hi YK,

I think it "may" OK, Like product Swan, when device first boot, system will ask the permission for nugu.
But I can't guarantee whether this design will have side effects.

Thanks,
Jason

(ALTech) JunGyu Kim

2023-02-20 15:57

developer   ~0012263

Hi Jason,

SKB worked as follows.
1. Added a menu so that user can enter the notification access menu in the SKB setting menu
2. The user directly approve authority from the corresponding menu

Please refer to the attached screenshot.
Please consider whether it is possible to google approve in this way.

Thank you.
Kim
test1.png (90,000 bytes)   
test1.png (90,000 bytes)   
test2.png (111,831 bytes)   
test2.png (111,831 bytes)   

(SW) Jason Ling

2023-02-20 17:30

developer   ~0012266

Hi Mr. Kim,

3PL will ask how users knows? Does SKB write it on user guide?

I think the "Request runtime permissions" is more acceptable. (Please refer to nugu_permission.png). The method SKB used on SWAN before.
User grant this permission when device first boot.

Thanks,
Jason
nugu_permission.png (50,817 bytes)   
nugu_permission.png (50,817 bytes)   

(ALTech) Younkwang Jung

2023-02-21 15:19

developer   ~0012281

Hi jason

Of course, your opinion is correct,
but due to the current schedule, Digicap is no longer available for modification,
(In the future, request runtime permissions will be implemented as you requested, but not now.)
And INTEK is also planning to proceed with Google certification in this state.

SKB is requesting to proceed with Google certification with the current status.

Thank you
YK.Jung

(SW) Jason Ling

2023-02-21 15:34

developer   ~0012282

Hi YK,

OK, Please let us know how to answer the following question if 3PL asked it. We have been asked similar questions before.
>>3PL will ask how users knows? Does SKB write it on user guide?

Thanks,
Jason

(ALTech) Younkwang Jung

2023-02-21 20:22

developer   ~0012295

Hi Jason

I asked SKB manager to put the information in the User Guide,
but SKB manager says it is almost impossible.

Please use the following information
"If a user wants to use the feature, user can hear the description of the feature through the SKB consultation call."

Thank you
YK.Jung

(SW) Jason Ling

2023-02-21 20:26

developer   ~0012297

Hi YK,

I will guide 3PL to test this function, if 3PL ask us "how does user know it"
I will reply "user can call the SKB support center hotline for consultation."

After our QA verifies this feature, I will close it

Thanks,
Jason

Issue History

Date Modified Username Field Change
2023-01-16 17:56 (SW) Jason Ling New Issue
2023-01-16 17:56 (SW) Jason Ling Status new => assigned
2023-01-16 17:56 (SW) Jason Ling Assigned To => (ALTech) Younkwang Jung
2023-01-16 17:56 (SW) Jason Ling File Added: notification.mp4
2023-01-16 17:56 (SW) Jason Ling Issue Monitored: (SW) Kerwin Chen
2023-01-16 17:56 (SW) Jason Ling Issue Monitored: (SW) Sam Yang
2023-01-19 08:33 (ALTech) Younkwang Jung Issue Monitored: (ALTech) SY Yoon
2023-01-19 08:33 (ALTech) Younkwang Jung Issue Monitored: (ALTech) JunGyu Kim
2023-01-19 08:37 (ALTech) Younkwang Jung Note Added: 0011832
2023-02-08 08:33 (ALTech) Younkwang Jung Note Added: 0012050
2023-02-08 09:03 (SW) Jason Ling Note Added: 0012052
2023-02-08 09:22 (SW) Jason Ling Note Added: 0012053
2023-02-09 17:43 (ALTech) Younkwang Jung Note Added: 0012102
2023-02-09 17:49 (SW) Jason Ling Note Added: 0012104
2023-02-20 15:57 (ALTech) JunGyu Kim Note Added: 0012263
2023-02-20 15:57 (ALTech) JunGyu Kim File Added: test1.png
2023-02-20 15:57 (ALTech) JunGyu Kim File Added: test2.png
2023-02-20 17:30 (SW) Jason Ling Note Added: 0012266
2023-02-20 17:30 (SW) Jason Ling File Added: nugu_permission.png
2023-02-21 15:19 (ALTech) Younkwang Jung Note Added: 0012281
2023-02-21 15:34 (SW) Jason Ling Note Added: 0012282
2023-02-21 20:22 (ALTech) Younkwang Jung Note Added: 0012295
2023-02-21 20:26 (SW) Jason Ling Note Added: 0012297
2023-03-07 15:55 (SW) Jason Ling Status assigned => resolved
2023-03-07 15:55 (SW) Jason Ling Resolution open => fixed
2023-03-07 15:55 (SW) Jason Ling Status resolved => closed