View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0001609 | T99X171.00 SKB Eagle | xTS certification | public | 2023-01-16 17:56 | 2023-03-07 15:55 |
| Reporter | Assigned To | (ALTech) Younkwang Jung | Due Date | ||
| Priority | normal | Severity | s4-minor | Reproducibility | always |
| Status | closed | Resolution | fixed | ||
| Summary | 0001609: [Smart3][ATV12] The behavior of Notification indicator does not meet requirement | ||||
| Description | Hi YK Please refer to the notification.mp4 Reproduce steps: 1. insert USB disk at HOME UI 2. We can see the Google notification in the upper right corner of the screen. 3. But the notification icon in the lower left corner of the screen is not updated excepted result: there will be a red dot on notification icon (unseen state) Regarding to the requirement, you can refer to the following link, https://mantis.cnsbg.foxconn.com/vaas/view.php?id=794 Thanks, Jason | ||||
| Tags | No tags attached. | ||||
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| User List |
(ALTech) JunGyu Kim , (ALTech) SY Yoon , (SW) Kerwin Chen , (SW) Sam Yang |
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2023-01-16 17:56 developer |
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Hi Jason This issue has previously been reported. I reminded Digicap about this issue. https://jira.skbroadband.com/browse/FSTB12-12 Thank you YK.Jung |
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Hi Jason This issue is a permission issue and the UI is reviewing the scenario. https://jira.skbroadband.com/browse/BPM-14644 for meet requirement , user action need to be required directly. so currently under consideration is Prompt user to acquire Notification permissions after boot-up 1) Press the confirmation button to go to the Settings screen, and the notification function works after confirmation (meet requirement) 2) Press the cancel button to exit without permission (does not meet requirement) Digicap is considering changing the scenario as above. is there any problem with the Google test? I think there will be no problem if you guide 1) to 3PL. Please let me know your opinion. Thank you YK.Jung |
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Hi YK, Our other "ATV12" project also use customer launcher, they also design their notification bell. I haven't seen they ask user to allow any permission after boot-up. Their notification works fine (icon can be updated correctly) after I insert USB. I don't know how to explain it to 3PL. Thanks, Jason |
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Hi YK, I just checked it with our engineer. Please study https://source.android.com/docs/core/permissions/perms-allowlist if Digicap can not finish it. I think SPTEK can help it Thanks, Jason |
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Hi Jason As a result of SKB's review, SKB cannot apply the method(link) you told me. (They say there's a structural problem now) So, SKB/Digicap says that if STB do not have permission at initial boot, it will display a popup requesting permission from the user. Thank you YK.Jung |
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Hi YK, I think it "may" OK, Like product Swan, when device first boot, system will ask the permission for nugu. But I can't guarantee whether this design will have side effects. Thanks, Jason |
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Hi Jason, SKB worked as follows. 1. Added a menu so that user can enter the notification access menu in the SKB setting menu 2. The user directly approve authority from the corresponding menu Please refer to the attached screenshot. Please consider whether it is possible to google approve in this way. Thank you. Kim |
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Hi Mr. Kim, 3PL will ask how users knows? Does SKB write it on user guide? I think the "Request runtime permissions" is more acceptable. (Please refer to nugu_permission.png). The method SKB used on SWAN before. User grant this permission when device first boot. Thanks, Jason |
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Hi jason Of course, your opinion is correct, but due to the current schedule, Digicap is no longer available for modification, (In the future, request runtime permissions will be implemented as you requested, but not now.) And INTEK is also planning to proceed with Google certification in this state. SKB is requesting to proceed with Google certification with the current status. Thank you YK.Jung |
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Hi YK, OK, Please let us know how to answer the following question if 3PL asked it. We have been asked similar questions before. >>3PL will ask how users knows? Does SKB write it on user guide? Thanks, Jason |
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Hi Jason I asked SKB manager to put the information in the User Guide, but SKB manager says it is almost impossible. Please use the following information "If a user wants to use the feature, user can hear the description of the feature through the SKB consultation call." Thank you YK.Jung |
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Hi YK, I will guide 3PL to test this function, if 3PL ask us "how does user know it" I will reply "user can call the SKB support center hotline for consultation." After our QA verifies this feature, I will close it Thanks, Jason |
| Date Modified | Username | Field | Change |
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| 2023-01-16 17:56 |
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New Issue | |
| 2023-01-16 17:56 |
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Status | new => assigned |
| 2023-01-16 17:56 |
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Assigned To | => (ALTech) Younkwang Jung |
| 2023-01-16 17:56 |
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File Added: notification.mp4 | |
| 2023-01-16 17:56 |
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Issue Monitored: (SW) Kerwin Chen | |
| 2023-01-16 17:56 |
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Issue Monitored: (SW) Sam Yang | |
| 2023-01-19 08:33 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) SY Yoon | |
| 2023-01-19 08:33 | (ALTech) Younkwang Jung | Issue Monitored: (ALTech) JunGyu Kim | |
| 2023-01-19 08:37 | (ALTech) Younkwang Jung | Note Added: 0011832 | |
| 2023-02-08 08:33 | (ALTech) Younkwang Jung | Note Added: 0012050 | |
| 2023-02-08 09:03 |
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Note Added: 0012052 | |
| 2023-02-08 09:22 |
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Note Added: 0012053 | |
| 2023-02-09 17:43 | (ALTech) Younkwang Jung | Note Added: 0012102 | |
| 2023-02-09 17:49 |
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Note Added: 0012104 | |
| 2023-02-20 15:57 | (ALTech) JunGyu Kim | Note Added: 0012263 | |
| 2023-02-20 15:57 | (ALTech) JunGyu Kim | File Added: test1.png | |
| 2023-02-20 15:57 | (ALTech) JunGyu Kim | File Added: test2.png | |
| 2023-02-20 17:30 |
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Note Added: 0012266 | |
| 2023-02-20 17:30 |
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File Added: nugu_permission.png | |
| 2023-02-21 15:19 | (ALTech) Younkwang Jung | Note Added: 0012281 | |
| 2023-02-21 15:34 |
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Note Added: 0012282 | |
| 2023-02-21 20:22 | (ALTech) Younkwang Jung | Note Added: 0012295 | |
| 2023-02-21 20:26 |
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Note Added: 0012297 | |
| 2023-03-07 15:55 |
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Status | assigned => resolved |
| 2023-03-07 15:55 |
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Resolution | open => fixed |
| 2023-03-07 15:55 |
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Status | resolved => closed |


